Mon - Fri : 08:30 - 17:00
info@ktzrh.com
(95-1) 861 0480, 861 0417
(95-1) 861 0479

FAQ

1. Where is KTzRH office located, and what are the contact information and operating hours?

Address: No.07-06 (Level 7), Union Financial Centre, Corner of Mahar Bandoola Road and Thein Phyu Road, Yangon

Telephone: +95 (1) 861 0480, +95 (1) 861 0817

Email: info@ktzrh.com
Facebook: KTZ Ruby Hill Securities

Operating hours: Mon-Fri, 08:30 a.m – 5:00 p.m (Closed on Saturdays, Sundays and public holidays)

2. What are the required documents for opening an account with KTzRH?

Individual Account Corporate Account
o   National Registration Card (Original + Copy)

o   Household Registration Certificate

o   Copy of Bank Book (CB Bank/KBZ Bank)

o   National Registration Card of Representative (if any)

o   Copy of Business Registration

o   Copy of Form VI, XXVI and Form E

o   Original BOD resolution to open securities account (including list of authorized individuals to operate the account)

o   National Registration Card of authorized individual(s)

Download the forms here.
For more details please contact us at +95 (1) 861 0480 or info@ktzrh.com.

3. How long does it take to open an account?

Upon receipt of completed account documentation, the new account will be ready within 1-2 working days.

4. What are the costs for opening an account with KTzRH?

No initial deposit or fee is required to open an account with KTzRH.

5. Is there any minimum deposit required for account opening?

No, you are not required to make initial deposit for account opening.

6. How do I make deposit to settle my trade?

You can deposit funds into your KTzRH Securities trading account from your personal CB/KBZ bank account to the following accounts.

Bank Name Bank A/C No. Currency Account Type Account details
KBZ 21950321900120501 MMK Call Deposit General Clients Account
CB 0086100500000701 MMK Current General Clients Account

After making deposits to the above accounts, please write down your name, signature and KTzRH Securities trading account number on your pay-in slip or receipt and send it to the assigned marketing officer via Email or other contact methods*, and please notify us by phone.

*The detail contact information will be provided by an assigned marketing officer after filling the securities trading application forms.

7. What do I need to do if I have some physical certificates that I want to sell in Yangon Stock Exchange?

You are required to bring down the physical share certificate to our office for verification. We will verify the name and signature on the certificate and you will need to open a Securities trading account with us.

We will then transfer the shares amount on the certificate to your securities trading account (electronic format). After the clearing of the physical share certificate, you can then place a sell order for the share.

8. How do I place order with KTzRH?

You can place a buy/sell order by calling us through telephone or come to our corporate office. Our Investment Service Centre is available from Monday – Friday, 08:30am to 5:00pm. Our professionally trained Investment Associates can answer any questions relating your account and assist you to place orders for the stocks.

9. What types of orders can I place?

When placing a buy or sell order, investors can choose from either:
• Market Order: Buy or sell a security immediately at the best available current price.
• Limit Order: Placing the order very clearly specifying the range of price at which securities can be bought or sold. e.g. “Buy 100 shares of FMI at a limit price of 30,000 or less than 30,000. Sell 100 shares of FMI at a limit price of 30,000 or higher than 30,000”.

10. What are the commissions and charges?

No. Trading amount Fee Stamp Duty
1 When the trading amount is less than 500,000 kyat 5,000 kyat 0.1% of the executed amount

 

*Payable by Buy Order only

2 When such amount is between 500,001 and 1,000,000 kyat 1.0% of the trading amount
3 When such amount is between 1,000,001 and 10,000,000 kyat 0.8% of the trading amount
4 When such amount is between 10,000,001 and 100,000,000 kyat 0.6% of the trading amount
5 When such amount is more than 100,000,000 kyat 0.5% of the trading amount

11. What are the trading hours and matching time of Yangon Stock Exchange?

Order acceptance time 9:30 am to 1:00 pm
Matching time 11:00 am and 1:00 am

12. At what price can I submit my order in Yangon Stock Exchange?

Price Up/Down Limit (Based on base price Tick Size (Based on order price)
Or above (>=) Below (<)
  1000 100 10
1000 2000 250 50
2000 4000 500 50
4000 10,000 1,000 100
10,000 20,000 2,500 500
20,000 40,000 5,000 500
40,000 100,000 10,000 1,000
100,000 200,000 25,000 5,000
200,000 400,000 50,000 5,000
400,000 1,000,000 100,000 10,000
1,000,000 2,000,000 250,000 50,000
2,000,000 4,000,000 500,000 50,000
4,000,000 10,000,000 1,000,000 100,000
10,000,000 20,000,000 2,500,000 500,000
20,000,000 40,000,000 5,000,000 500,000
40,000,000   10,000,000 1,000,000

For example, if the base price is 60,000, the maximum order can be placed is 70,000 and the minimum is 50,000. As the tick size is 1,000, you can place order between 70000 and 50000 from 70000, 69000, 68000, and soon, to 50000.

13. Do I receive a confirmation if the order is done?

An assigned marketing officer will inform you and a confirmation letter will be sent to your email or by mail if the order is done.

14. When and how can I withdraw cash from my account after I sell stocks?

The funds will be available on the settlement date. The settlement date is T+3 which is three business days after the execution of the date. You will need to fill up the withdrawal form and send it back to us. After confirmation, the funds will be credited to your bank account.

If the form is submitted before 12 p.m, the funds will be credited to your bank account in the next day. If the form is submitted after 12 p.m, the funds will be credited to your bank account in the next two day.

15. What time can I start placing orders online?

For online, our order acceptance hours is from 8:45 am to 1:00 pm.

16. How much amount can I place for one transaction?

You can place less than 10 million MMK amount for one transaction.

17. What if my order is not executed?

Every unexecuted order will be expired after market closed. You can resend your orders next day 8:45 am.

18. If I have any problem related to online trading, how can I contact customer center?

Our customer center operating hours is from 8:30 am to 5:00 pm.

19. How do I deliver money to buy shares?

Company have two bank account are KBZ and CB. First of all, please go to nearest bank and transfer cash amount of shares through company’s bank accounts as following per attached image.